Returns & Exchanges

At Methodical Coffee, we want you to love your brew, but due to the perishable nature of coffee beans, we cannot accept returns on roasted coffee. For all brewing gear and merchandise, we offer a 30-day return window for unused items in their original packaging.

1

Initiate Your Request

Contact our support team within 30 days of purchase with your order number and a brief explanation of why you would like to return your item.

2

Prepare Your Package

Ensure the item is unused and in its original retail packaging; securely pack it to prevent damage during transit back to our roastery.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned item, we will process a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing